We at NewLeatherJacket.Com are committed to offer our customers the most trendy, innovative, stylish and flawless products. We never compromise on quality or give false commitments, and follow a clear policy because we value our customers and want you to know everything before you buy. We have streamlined our policy and hope to seek your co-operation for abiding these clauses.
We accept returns / exchanges on all items, no quibble and always make this process as easy and hassle free as possible. We offer a 14 days return policy from the delivery date. This applies to faulty products, unopened and unused products that are in their original packaging. We will deduct 20% of restocking fees.
We have no control over your selection of size and color, and we process your orders strictly to your selected size and colors; hence, there will be no refunds for ordering incorrect sizes and colors for both standard and custom products. So it is very important that, you cross check your measurements carefully before placing an order. Size charts are available with detailed information for measuring your size on our website. If you have any question regarding size, feel free to at email@example.com
Exchange of items is also subject to the availability of the stock, Also please note that both way postage is buyer's responsibility so we would suggest again to please ensure that you are buying the right-sized item
If your chosen size doesn’t fit you well, replacement charges of between $14 to $49.99 will be applicable depending upon the part of the world you live in. If the shipping for certain countries is $10 for the first time, it will NOT be same for replacements.
Please note that items must be in an unused condition and contain all the original tags and packaging (if any).
International returns please note: If you are returning anything to us you must complete a customs declaration correctly indicating that the package contains 'returned goods'
Refunds will be done only through the Original Mode of Payment. Please allow for up to 45days for the refund transfer to be completed.
Our items are mostly shipped from Pakistan, UAE and US. incase of Returns or Exchange. Please inquire about return details via support email
Before shipment of your product, our quality control department inspects the product on varied quality standards to ascertain that the product is exactly the same as ordered from our website. If the product is somehow damaged during the shipment, only then will we get you a replacement shipped with expedited shipping at our expense. If your product is damaged, please mail us at firstname.lastname@example.org, specifying the extent of damage